Data Privacy – briefly explained

Privacy Policy

Operating a smart home or smart apartment is impossible "without data". ecovolta (hereinafter "we", "us") is aware of this. Therefore, we use both the best current technical solutions and take organizational measures to protect your data. Further education and training of our employees ensure that we are and remain up-to-date even in a rapidly changing environment.

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Scope of Application

The following data protection guideline is applicable to ecovolta AG.

Purpose of Processing

Data is only processed if this is necessary for the provision of a service. Our free newsletter is only sent with the express permission of the recipient. This can be cancelled at any time by means of a direct link in each newsletter.

Legal Basis for Data Processing

We observe all relevant regulations at all levels when processing your personal data. In particular, we observe the processing principles according to Art. 4 Data Protection Act (DSG). Furthermore, we take into account the requirements of the European Data Protection Regulation (hereinafter DSGVO) and process personal data only for the purpose of providing a service in accordance with Art. 6 (1) lit. b DSGVO.

Storage Period

In order to be able to provide our service optimally, personal data may be stored for the duration of the business relationship. In particular, this is a necessary prerequisite for the implementation of comparison functions or for advice on energy optimization. We reserve the right to store data for a longer period of time due to legal provisions according to Art. 6 lit. c DSGVO or in consideration of the principle of proportionality according to Art. 4 DSG.

Recipients of the Data

Personal data is not passed on to third parties as clear data. Apart from order and purchase order data, authorizations and ownership, which must be linked to a person or to an e-mail address in order to fulfill their function, there is no link between data and individual business partners or users. In the event of a change of owner or tenant, the data linked to the controller will be transferred to the next owner or tenant. In this case, we reserve the right to retain data relevant for legal, tax or billing purposes in accordance with locally prevailing legislation, or in the case of tenants, in accordance with the periods communicated by the landlord. For the use of cookies, please refer to our Cookie Policy.

Data Security

We have taken various measures to ensure the security of your data according to the latest findings. Data communication from your web server or terminal device to the cloud is exclusively in encrypted form. Communication between the PLC and the cloud system also takes place exclusively on encrypted channels. The databases used for data storage are encrypted. Registration for both the app and the newsletter is done using double authentication. Thus, we ensure that only the owner of the address really gets access to the app or the newsletter. Server location is in Europe.

Data Subject Rights

The GDPR grants certain rights to individuals whose personal data is processed. Data subjects can inquire about what data is being stored about them, withdraw their consent at any time with future effect, restrict the processing of data, have the data deleted under certain conditions, or export the data. Withdrawal of consent, refusal to provide the necessary information or restriction of data processing may result in restrictions on product use or termination of the customer relationship by us.

In-depth Information

Under In-depth Information you will find more comprehensive information on our extensive efforts in the area of data protection. If you still have questions, please contact us at info@eco-volta.com.

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